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Digital Marketing

User-generated contentUGC

User-generated content is reviews, photos, videos, and posts made by customers rather than the brand, used as social proof in marketing.

What User-generated content means

It feels more authentic than polished brand content, which is why it often performs better in ads. Always get permission before reusing it.

UGC-style ads, filmed simply on a phone by real users or creators, have become a standard format on Instagram and TikTok.

Example

A clothing brand reposts customers' outfit photos and runs a short ad stitched from three customer video reviews.

Why it matters

People trust other customers more than brands, so real UGC builds credibility and lowers ad costs.

Digital Marketing

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